Rustic Timberworks is a fast growing Australian furniture business who manufactures and works with proven suppliers throughout Australia. We have complete confidence in the products we sell that we can offer a 12 month Warranty on all our products.

Innovation, continuous improvement and searching for new products is at the heart of our product development. This allows us to supply superior quality products with unique designs at very competitive price and service.

Our core values ensure that all products are manufactured using only the highest quality materials which are constructed by skilled, experienced craftsmen to create exceptional furniture that is designed and built to last. Rustic Timberworks furniture products come with a 12 month guarantee which covers the manufacture, durability and design of your selected furniture.

Rustic Timberworks reserves the right to refuse any warranty if our terms and conditions are not met. Warranty is against manufacturing defect during normal usage. This warranty does not cover colour changes in materials which is natural occurrence over time. The warranty also does not include fair wear and tear as well as the following.

1/ The product or any parts are returned to Rustic Timberworks with proof of purchase. Rustic Timberworks must be contacted prior to any arrangements to return any product and before any third party repair is carried out.

2/ The product has not been misused or handled carelessly, and has not been wilfully damaged, neglected or used in abnormal conditions.

3/ The product has not been modified, altered or transformed in any way and repairs have not been attempted other than by Rustic Timberworks staff.

4/ The guarantee does not apply to normal wear and tear of the product. Normal wear and tear is defined as "the normal deterioration that is received by regular use." The guarantee does not cover dents or scratches to the product.

5/ The guarantee does not cover damage, loss, or other conditions beyond the control of Rustic Timberworks such as damage resultant from unauthorized repair, infestation, negligence, misuse, improper handling or abuse, acts of God such as: wind damage, hurricanes, tornadoes, floods, fire, and any other events due to natural causes.

6/ If a particular product is no longer available, Rustic Timberworks reserves the right to use an alternative similar product or substitute a current model.

7/ Products purchased from our clearance site come with a one year Guarantee.

8/ This guarantee does not cover any rights other than those expressly set out above and does not cover claims for consequential loss or damage.

9/ This guarantee is offered as an extra benefit and does not affect your statutory rights as a consumer in any way whatsoever.